Frequently Asked Questions

    TrustAssure Knowledge BaseFAQ
    Cancel
    Frequently Asked Questions
    TrustAssure Knowledge BaseFAQ
    Search

    Frequently Asked Questions

    Click a topic below to learn more. 
    What happens if my flight is rescheduled or cancelled after I’ve taken a COVID-19 test?What happens if my plans change and I’ve already taken a COVID-19 test?How do I cancel or reschedule my COVID-19 test? Refunds and cancellationsWho is TrustAssure? How does TrustAssure determine whether I’m “ReadyTo Fly” or travel?How do I receive my Covid-19 test result?Is TrustAssure a collection site?Receipts and Insurance Claims