Refund & Cancellation Policy Updated 3/1/2022

CANCELLATIONS

All cancellations must be made no less than 48 hours before the scheduled appointment.*
Late Cancellations/No-Shows: A cancellation is considered late when made 48 hours or less before a scheduled appointment. A no-show occurs when an appointment is missed.*
*Please refer to Cancellation Fees & Policies section below for more information about fees.

CANCELLING YOUR SCHEDULED APPOINTMENT
To cancel your existing appointment, please complete the TrustAssure Cancellation Request form online.
You will need your Appointment Confirmation Number, which can be found in your TrustAssure appointment confirmation email.

CANCELLATION POLICIES & FEES
Cancellation with Refund: Cancellations made up to 48 hours before a scheduled appointment via TrustAssure's Cancellation Request form will be processed without penalty.

Non-refundable: Late cancellations and no-show's will be charged the full price of the booked appointment without exception.

REFUND REQUESTS

Please submit all refund requests to TrustAssure through the Refund Request form.

PAYMENT FOR APPOINTMENT BOOKINGS

Payment is completed at time of checkout and is subject to all stated policies.

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